📜 Signed By Ariel LLC — Privacy Policy

Effective Date: April 27, 2025

Signed By Ariel LLC ("we," "our," "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you access our services or visit our website, signedbyariel.com.

By using our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect personal information necessary to provide you with Remote Online Notarization ("RON") services, including:

  • Full name

  • Email address

  • Phone number

  • Government-issued identification (Driver’s License, State ID, Passport)

  • Uploaded documents requiring notarization

  • Payment information (processed securely through Square)

  • Audio-video recordings of your notarization session

  • Knowledge-Based Authentication (KBA) responses for identity verification

We also collect technical data when you visit our website, such as:

  • Browser type and version

  • Device type

  • IP address

  • Pages visited on our website

  • Cookies and usage tracking information

2. How We Use Your Information

We use your information for the following purposes:

  • To schedule and complete notarization services

  • To verify your identity in compliance with Texas law

  • To process payments securely through Square

  • To deliver your notarized documents via secure email

  • To deliver additional documents to authorized third parties, if express consent is given during the notarization session

  • To send appointment reminders, service confirmations, and communications

  • To send occasional promotional or informational marketing communications (opt-out available)

  • To comply with legal recordkeeping obligations (Texas law requires retention of notarial records for at least 5 years)

3. Sharing of Information

We only share your information with trusted third-party service providers necessary for completing our services:

  • Proof.com (formerly Notarize.com) for notarization platform services

  • Square for secure payment processing

  • Squarespace for hosting our website and providing site analytics

We do not sell or rent your information to third parties for marketing purposes.

Information will only be shared with third-party recipients (such as law firms, title companies, etc.) if you provide express recorded consent during your notarization session.

We may also disclose your information if required by law, regulation, subpoena, court order, or legal process.

4. How We Protect Your Information

We take appropriate technical and organizational measures to protect your information against unauthorized access, disclosure, alteration, or destruction, including:

  • SSL encryption on all data transmissions

  • Secure storage of notarial session recordings and related documents

  • Secure storage of uploaded documents and client contact information

  • Limiting access to personal data to authorized personnel only

  • Regular security monitoring and website updates

Audio-video recordings of notarization sessions are accessible only by authorized personnel for legal, compliance, and recordkeeping purposes. Recordings are never shared publicly.

5. Payment Information

All payment transactions are processed securely through Square.
We do not receive, store, or have access to your full payment card details.
Square’s privacy and security policies apply separately when processing your payments.

6. Data Retention

We retain:

  • Audio-video recordings of notarization sessions for a minimum of 5 years, as required by Texas law.

  • Payment transaction records for accounting and tax compliance purposes.

  • Client contact information as long as necessary to fulfill service-related communications and marketing preferences.

You may request deletion of certain non-essential information (such as email marketing subscriptions) at any time by contacting us.

7. Marketing Communications and Opt-Out

By using our services, you consent to receive:

  • Appointment confirmations and service-related communications

  • Occasional marketing and promotional communications

You may opt out of marketing communications at any time by clicking the "unsubscribe" link in any email or by contacting us at contactme@signedbyariel.com.
Opting out of marketing communications does not affect your receipt of important service-related communications.

8. Cookies and Website Analytics

Our website, hosted on Squarespace, uses cookies and similar tracking technologies to:

  • Understand site traffic and usage patterns

  • Enhance your browsing experience

  • Remember user preferences

You can control cookie settings through your browser preferences.
Squarespace's own privacy practices apply separately and can be reviewed at Squarespace Privacy Policy.

9. International Data Transfers

Your information may be stored and processed on servers located outside of your state or country of residence, where data protection laws may differ from those in your jurisdiction.
By using our services, you consent to any such transfer of information in accordance with applicable law.

10. Minors' Privacy

Our services are intended for adults 18 years of age or older.
We do not knowingly collect or solicit personal information from minors.
If we learn that we have inadvertently collected personal data from a minor, we will promptly delete such information.

11. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites.
We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices or legal obligations.
Updates will be posted on this page with a new "Effective Date."
Your continued use of our services after changes are posted constitutes your acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us:

📧 contactme@signedbyariel.com
📞 214-256-4259